If you are unable to make calls or for some reason calls from Jio are not connecting, follow the below-mentioned steps:
Troubleshooting checks if you are not able to make calls:
- Check if your mobile phone is compatible with Jio 4G
- Ensure your Android or iOS mobile phone is updated with the latest device software
- Ensure the network settings on your device are enabled
- Ensure that you have completed the tele-verification process
- Check if you are getting VoLTE / LTE / 4G sign beside the signal bars on your handset
- Check if your mobile phone is compatible with Jio 4G VoLTE or LTE network. If you are using an LTE compatible mobile, install Jio4GVoice App to make calls.
- Ensure your Android or iOS mobile phone is updated with the latest device software.
Click the link below for a video on how to set up Jio 4G Network in your Mobile.
After enabling the above settings, restart your mobile & check if you are getting VoLTE/LTE/4G sign along with signal bars on your handset
Ensure that you have completed the tele-verification process using your Jio SIM by dialing 1977.
Please note: If you have received the Jio SIM using eKYC, you need not do tele-verification. Click here to track your activation status. You can also track your activation using MyJio App through ‘Track Order’ functionality.
Check the number of signal bars visible on your mobile screen. If you see no signal bars or a single bar or it keeps fluctuating, you are in a low coverage area. Click here to raise your concern through a Service Request. (After signing in with your Jio ID & Password, select 'Service Request' option from your profile name at the top right hand corner).
Note: If you are able to call Jio numbers, but unable to call other operator numbers, it is due to insufficient interconnection capacity provided by them. We are pursuing with the operators and the authorities to resolve the issue at the earliest. Thank you for your understanding.
If there are full signal bars, but you still cannot make calls despite running above mentioned checks, click here to raise your concern through a Service Request. (After signing in with your Jio ID & Password, select 'Service Request' option from your profile name at the top right hand corner)
Reliance launched its Jio phone service with the promotional offer applied to selective brands like LYF and Samsung. Later, it was extended to any phone that supports 4G. That is any phone with LTE compatible can be used for activating reliance jio SIM.
However, you will have the question in mind "Whether my phone is compatible with reliance jio" if so how can I activate jio sim in my mobile?
Here is the solution for your query. I have provided 4G LTE Phones List which are recent or latest. The list of 4g mobiles in india. All you need to do is just "ctrl + F" and type your mobile model number. You may find your's in the list.
How Do I Know My Phone is 4G or LTE Compatible ?
If you do not have knowledge about your phone, do not worry. With my instructions, you can easily check whether your 4g mobiles in Indian market is compatible or 4G enabled.
- Just look at the network symbol on the right side corner on your phone. If it says LTE or VoLTE, your phone is compatible.
- If not, go to "Settings --> About Phone on your device. if you find LTE, it will support. If not, it will not support.
The List of LTE Supported Brands to Use Reliance Jio SIM and Jio Data
| Acer | HTC | Lava | Panasonic | TP-LINK |
| Alcatel | Huawei | LeEco | Pepsi | Videocon |
| Asus | iBall | Lenovo | Phicomm | Vivo |
| Benq | Iberry | Meizu | Philips | Wibridge |
| BlackBerry | Infocus | Micromax | Qiku | Wickedleak |
| BLU | Intex | Microsoft | Samsung | Wor(l)d |
| Coolpad | ITEL | Motorola | Sony | Xiaomi |
| Elephone | Karbonn | Oneplus | Swipe | Xolo |
| Gionee | Kult | Oppo | TCL | Zopo |
| ZTE |
List of Reliance Jio LTE Supported Phones Along with Phone Models that Supports Reliance Jio 4G SIM
Wind mobile LTE support is announced to be released before the end of 2016. The demand for wind mobiles will increase based on Wind mobile coverage.
List of Mobile Phones supported by Acer - 4G (LTE Supported)
- Liquid Jade 2
- Liquid Jade Primo
- Liquid Z530
- OneTouch X1
- Pop star
- Zenfone 2 (ZE550ML)
- Zenfone 2 (ZE551ML)
- ZenFone 2 Laser (ZE550KL)
- Zenfone 2 Laser (ZE601KL)
- Zenfone 2 Laser 5.0 (ZE500KL)
- Zenfone 3 Deluxe ZS570KL
- Zenfone 3 Ultra (ZU680KL)
- Zenfone Go 5.0 LTE (T500)
- Zenfone Max (ZC550KL)
- Zenfone Max Z010D
- Zenfone Pegasus 3
- Zenfone Selfie( ZD551KL)
- Zenfone Zoom(ZX551ML )
- T3
- Classic Q20
- Dtek 50
- Leap
- Passport
- Porsche P9982
- Porsche P9983
- Life Mark
- Studio One
- Note 3 (8676i02)
- Note 3 Lite
- Note 3 Plus
- P7000
- S2 Plus
Complete List of Reliance Jio Supported Devices by Gionee
- CTRL V6L LTE
- Elife E8
- Elife S7
- Marathon M4
- Marathon M5
- Marathon M5 Lite
- Desire 626
- Desire 626 dual Sim
- Desire 628
- Desire 630
- Desire 728 Dual SIM
- Desire 820
- Desire 820Q
- Desire 820S Dual Sim
- Desire 825
- Desire 826
- Desire 826 DS
- Desire 828 DS
- Desire 830
- Desire Eye
- HTC 10
- One E9 S dual sim
- One E9+ Dual Sim
- One M8
- One M8 Eye
- One M9 Plus
- One M9e
- One ME Dual Sim
- One X9
- Desire 628 DS
- Desire 630 DS
- Desire 825 DS
- Ascend P1 LTE
- Ascend P2
- Enjoy 5
- G620S
- G7 Plus
- G8
- Honor 4x
- Honor 5C
- Honor 5x
- Honor 6
- Honor 6 Plus
- Honor 7
- Honor 7i
- Honor Holly 2 Plus
- Mate 8
- Nexus 6P(32 GB)
- Nexus 6P(64GB)
- P8
- P9
- Andi Sprinter 4G
- Cobalt 5.5F Youva
- Cobalt Solus 4G
- Iball Andi 5G Blink
- Andi F2F 5.5U
- Weber 5.5H
Complete List of Reliance Jio Supported Devices by Iberry
- Auxus Prime P8000
- Auxus Stunner
- M2 4G
- M350
- M425
- M430
- M460
- M808
- M808I
- M810
- M812I
- Aqua 4G Star
- Aqua 4G+
- Aqua Ace
- Aqua GenX
- Aqua Super
- Aqua Trend
- Aqua Turbo 4G
- Aqua Wing
- Cloud 4G Glory
- Cloud 4G Smart
- Cloud 4G Star
- Cloud Crystal 2.5D
- Cloud Fame 4G
- Cloud Flash
- Cloud Jewel
- Cloud Swift
- IT1512
- SelfiePro IT1511
- Quattro L51
- Quattro L52 VR
- 10
- Ivory s 4G
- Pixel V2
- V2(3gb)
- V2S
- Le 1s
- Le 2 Pro
- Letv Le Max
- Phab
- Vibe X3 Lite
- A2010
- A6000
- A6000 Plus
- A6000 Shot
- A6010
- A7000
- A7000 Turbo
- A7010
- K3
- K3 Note
- K3 Note Music
- K5 Note
- P70
- Phab 2 Pro
- Phab Plus
- S60
- S90
- Vibe K5
- Vibe K5 Plus
- Vibe P1
- Vibe P1m
- Vibe S1
- Vibe X2
- Vibe X3
- Zuk Z2
- M3 Note
- Bolt Selfie (Q424)
- Bolt Supreme 6 (Q409)
- Canavas 6(E485)
- Canvas 5 (E481)
- Canvas 5 lite special edition( Q463 )
- Canvas 5 Lite( Q462 )
- Canvas 6 Pro (E484)
- Canvas Blaze 4G (Q400)
- Canvas Evok (E483)
- Canvas Fire 4G (Q411)
- Canvas Fire 4G+ (Q412)
- Canvas Knight 2 4G (E471)
- Canvas Mega 4G (Q417)
- Canvas Nitro 3 4G (E455)
- Canvas Pace 4G (Q416)
- Canvas Play 4G (Q469)
- Canvas Tab (P702)
- Canvas Unite 4 Lite (Q465 Lite)
- Canvas Unite 4 Plus Canvas Unite 4( Q427 )
- Canvas Xpress 4G (Q413)
- JUICE 4G (Q461)
- Pulse 4G (E451)
- Unite 4 Pro (Q465)
- YU Yunicorn (YU5530)
- Yu Yuphoria (YU5010)
- Yu Yureka ( YU5510)
- Yu Yureka Plus (YU5510A)
- Yu Yutopia(YU5050)
- Yureka S (YU5200) - Caster
- Lumia 640
- XL LTE Dual Sim
- Lumia 650 DS
- Lumia 950 Dual SIM
- Lumia 950 XL Dual SIM
- Moto Turbo
- Moto X (2nd Gen)
- Moto X Force
- Moto X Style
- One plus One
- Oneplus 2
- X
- N3 (N2506)
- Neo7
- R5
- R7 Lite
- R7 Plus
- Eluga Icon
- Eluga L2
- Eluga Turbo
- Mark
- Switch
- T45
- P1
- Energy 653
- Sapphire S616
- N4
- Galaxy J1 4G (SM-J100G)
- Galaxy S 5 Plus (SM-G901F)
- Galaxy S5 Neo
- Grand Prime 4G
- E4g Dual(E2043)
- Xperia A4
- Xperia C4 Dual(E5363)
- Xperia C5 Ultra (E5563)
- Xperia M4 Aqua Dual (E2363)
- Xperia M5 (E5663)
- Xperia M5 Dual (E5663)
- Xperia X A
- Xperia X A Ultra
- Xperia Z1 Compact(D5503)
- Xperia Z3 Compact(D5833)
- Xperia Z3 Plus(E6553)
- Xperia Z3(D6653)
Complete List of Reliance Jio Supported Devices by Swipe
- Elite 2
- Elite Note
- Elite Plus
- P561U(fit 5.5)
- Pride T500L
- Neffos C5 Max (TP702B)
- Neffos C5L(TP601B)
- Infinium Z55 Krypton (V50FA3) 16GB
- Infinium Z55 Krypton(V50FA3) 8GB
- V50FG6
- V1
- V1 Max
- X5 Max
- X5 Pro
- Y27L
- Y51L
- BLEU WI 208
Complete List of Reliance Jio Supported Devices by Wickedleak
- Wammy Note 5
- Space Phone 5GS
- Mi4i
- Redmi 2 (HM2_LTE_IN)
- Redmi 2A
- Redmi Note 4G (HM_Note_1_LTE)
- Redmi Note 4G Prime (HM_Note_1S_LTE)
- Xolo Black 1X
- Xolo Era 4K
- Xolo Era note
- Xolo Era X
- Speed 8
- Blade Q Lux 4G
- Grand X Max Plus
- Nubia Z7 Mini
- IT1512
If your phone model is not listed above and if you are sure that your device supports 4G, just walk into the nearest reliance digital store and request for a new JIO SIM. Just give it a try as it is free.
0 comments:
Post a Comment
Love to hear your feedback