Is it possible that the Jio customer care may start a chat process to support the customers? However, we can not quote an exact time frame of when it will be introduced.
If you do not have enough patience to listen to IVR message or to dial the Jio helpline number, you can always drop an email to the jio support team.
Jiocare team is available for 24 x 7 to support valuable customers like you.
You are always welcome to send a support email to care@jio.com
Interested in joining the Jio Digital World? Email at getjio@jio.com
Mail to shop@jio.com for any query related to online shopping.
For support related to corporate connection, drop an email to enterprisecare@jio.com
To report any technical glitch or error, email to jio.bugsreporting@ril.com
You can also watch the video below about Jio Customer Care Number Toll-Free India.
How to Contact Jio Customer Care Trick in Hindi.
Jio Corporate Office address
Company Secretary and Compliance Officer, Reliance Jio Infocomm Ltd, 9th Floor, Maker Chambers IV, 222, Nariman Point, Mumbai – 400 021, Maharashtra, IndiaPhone Number: +91-22-44770000
Email ID- Jio.InvestorRelations@ril.com, info@ril.com
For your easy access to the information, I have shared the contact details tables below:
| Type of Service | Toll-Free Service |
| For Sales and New Inquiries | 1860-893-3333 |
| For recharge plans, data balance, validity, recharge confirmation and offers | 1991 |
| For Queries | 199 |
| For Complaints | 198 |
| From Other numbers | 1800-889-9999 |
| Tele-verification to activate both HD voice & data services | 1977 |
| Tele-verification to activate data services only | 1800-890-1977 |
| Device Care Helpline (LYF Smartphone & JioFi) | 1800-890-9999 |
| Jioare experts are available for your assistance 24X7 | |
| Care Helpline for Jio Corporate customers | 1800-889-9333 |
| Care Helpline for JioFiber Customers | |
| Helpline | 1800-896-9999 |
| Online shopping | 1800-893-3399 |
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